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Position Details


Long Classification Title
Location Granite State College
Department GSC Enterprise Systems [CSVSSI]
Summary of Position

Information management (databases, information warehouses): manage and coordinate the implementation and operation of a department/unit management information system, which may include implementation and operational oversight of automated processing schedules, development of calendars to coordinate critical events processing with various application systems, and operational maintenance of application software libraries.
Project management: supervise broadly defined projects and/or programs, such as developing project plans and specifications, developing and maintaining project management information, and developing and maintaining documentation.

The position provides key support and administration for Banner and APEX. The analyst will work significantly with SQL developer tools and coding, data integration tools, and the process flows. This position manages and controls systems integrations, including the data feeds between Banner and Moodle.

In addition to supporting functional users and business units, this individual supports and product and process enhancements of the individual enterprise systems as well as work to maintain best practices and successful data integration between the systems. The individual in this position reviews business process and leads business requirements workshops, and develops solutions meeting the business need. This position will work collaboratively across teams and departments to prioritize and implement improvements in both business practice and enterprise systems function.

Additional Job Information
Posting Number/Job Order # PS0224FY17
Acceptable minimum level of education Bachelor's
Acceptable minimum years of experience 3-5 years
Other minimum qualifications

• Bachelor’s degree and four years of experience in information technology field, Associate’s and six years, or combination of education and experience equal to eight years.

Must be familiar and proficient with SQL environments using PL/SQL, Transact-SQL, or MySQL.

• Experience working in an ERP and Student Information System. Banner and SIS experience is particularly valuable for this position.

• Experience with relational or object-oriented database systems

• Experience with reporting or analytics software

• Internal or external customer service experience

• Experience with documenting processes

Additional Preferred Qualifications

• Experience in higher education

• Working knowledge of Banner Student and related modules

• Working knowledge of Salesforce administration

• Working knowledge of Oracle database, SQL, SOQL

• Working knowledge of HTML, CSS, JavaScript

• Acquire new skills quickly

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting
Percent Time Information (FTE) 1.00
Grade 18
EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Application by members of all underrepresented groups is encouraged. Hiring is contingent upon eligibility to work in the U.S.

Institution Information

Posting Details

Posting Date 08/17/2017
Open Until Filled Yes
Closing Date
Posting Open to Internal Candidates Only? No
Interested Internal Candidates Exist? No
Job Category
Appointment Type Regular
If TERM position provide projected end date
DOT Safety Information None applicable

Duties / Responsibilities

Job Duties


Develops solutions and leads the implementation of increased functionality in enterprise systems: Banner, APEX, SQL developer, and other SQL environments.

Consult and collaborate with users to collect, document, and analyze complex business needs and make recommendations for solutions using applications such as Banner, SQL, and integrated environments. Conducts requirements workshops, business process descriptions, and workflow analysis to determine technology requirements. Advocates best practices and data integrity while improving workflow efficiency.


Software programming and development using SQL and tools to enhance reporting and process flow related to Banner and related databases.

Implement new methods and functions in the organization’s enterprise systems to streamline and improve workflows. Designs, tests, and implements systems based on understanding business needs. Works with coaches, faculty, and staff on streamlining and enhancing use of technologies to produce a student-centric environment.


Software installation and/or maintenance, to include coordinating test plans and testing activities both within IT and from end users. Validate changes and assure that proper change management is adhered to, including business purpose, test plans, rollback plans, and communications plans. Creates and maintains reporting system reports to provide data from information systems to produce ad-hoc and ongoing reports. Uses understanding of functional departments and business processes to resolve problems and collaborate on improving systems technology.

Analyzes and revises existing system and business logic to enhance system efficiency.


Information management, including the operation of complex databases for operational and predictive reporting. Manage and coordinate the implementation and operation, implementation and operational oversight of automated processing schedules, development of calendars to coordinate critical events processing with various application systems.

This positiion will be responsible for project management using TeamDynamix, including gathering resources, assessing systems and vendors, tracking resources, plans, proposals, planning milestones, and creating and adhering to communication plans.

Works with functional groups to facilitate successful business processes and their related applications for integration among the various systems.


Participates in SAS Steering Committee. Serves as liaison between GSC and support services regarding customization and configuration, testing, training, implementation and issues regarding enterprise systems and related products in which there is external hosting, service, or support.


This position will be responsible for creating and maintaining documentation. This will include documentation of systems created, report criteria, users, permission, user manuals and instructions.

Creates and maintains reporting system reports to provide data from information systems to product ad-hoc and ongoing reports. Uses understanding of functional areas and business processes to resolve problems and collaborate on improved systems technology. Optimize the use of systems, applications and locally developed solutions.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Have you ever been employed by any University System of New Hampshire campus?
    • Yes
    • No
  2. If yes, date(s) worked:

    (Open Ended Question)

  3. What was your field of study?

    (Open Ended Question)

  4. How many years of experience do you have in relation to the minimum qualifications of this posting?
    • None
    • 1-2
    • 3-5
    • 6-10
    • 10-15
    • 15+
  5. Explain the most recent skill(s) you've learned in technology and how has it improved your role.

    (Open Ended Question)

  6. Why are you interested in this position?

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume/Vita
  2. Cover Letter
  3. (3) Professional References Contact Info
Optional Documents