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Position Details


Location Granite State College
Department GSC Enterprise Systems [CSVSSI]
Summary of Position

Under general direction of supervisor, propose and explore solutions to a wide range of complex problems by applying advanced knowledge and using professional expertise and institutional policies and procedures; exercise selecting methods, techniques, and evaluation criteria for obtaining results; interpret and communicate ideas, information, and instructions

Additional Job Information
Posting Number/Job Order # PS0576FY18
Acceptable minimum level of education Bachelor's
Acceptable minimum years of experience 5-7 years
Other minimum qualifications

Bachelor’s degree and four years of experience in information technology field, Associate’s and six years, or combination of education and experience equal to eight years.

Broad knowledge of several areas of information technology and thorough knowledge of specialty.area as required. by employing unit.

Overall information technology sk111s as required by employing department/unit

Organizational skills and effective oral and written communication skills.

Supervisory ability.

Additional Preferred Qualifications

Customer service experience.

Experience in higher education.

Project management skills.

Familiarity with USNH information technology systems.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting
Percent Time Information (FTE) 1.00
Grade 23
EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Application by members of all underrepresented groups is encouraged. Hiring is contingent upon eligibility to work in the U.S.

Institution Information

Posting Details

Posting Date
Open Until Filled Yes
Closing Date
Posting Open to Internal Candidates Only? No
Interested Internal Candidates Exist? No
Job Category Salaried Staff (Exempt)
Appointment Type Regular
If TERM position provide projected end date
DOT Safety Information None applicable

Duties / Responsibilities

Job Duties


Customer support: assist and advise clients concerning implementation of technology appropriate for their needs; respond to clients’ information technology problems; resolve problems as assigned, analyze complex information technology problems and coordinate assistance to resolve problems when needed; explore and recommend a comprehensive range of solutions for a broad audience.

Software programing and development develop advanced software and resource management solutions, such as designing, writing and implementing new application software and enhancements to existing application software and working with complex data structures within sophisticated databases.


Software installation and/or maintenance: coordinate the tracking, implementation and testing of software, which may include participating in the installation of vendor supplied application software and/or the implementation of complex maintenance modifications to existing application software. Creates and maintains reporting system reports to provide data from information systems to produce ad-hoc and ongoing reports. Uses understanding of functional departments and business processes to resolve problems and collaborate on improving systems technology.


Documentation: identify and satisfy documentation needs, such as creating documentation to accompany implementation of new or modified application software; ensure quality and consistency in documentation; write and edit sophisticated documentation, which may be highly technical, in a format understandable to clients.


Information management (databases, information warehouses): manage and coordinate the implementation and operation of a department/unit management information system, which may include implementation and operational oversight of automated processing schedules, development of calendars to coordinate critical events processing with various application systems, and operational maintenance of application software libraries.

Project management: supervise broadly defined projects and/or programs, such as developing project plans and specifications, developing and maintaining project management information, and developing and maintaining documentation.


Skill development- maintaining currency and forecasting: maintain currency with new and emerging technologies as applicable to assigned areas.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Have you ever been employed by a USNH institution as a work study or other student position?
    • Yes
    • No
  2. How many years of experience do you have in relation to the minimum qualifications of this posting?
    • None
    • 1-2
    • 3-5
    • 6-10
    • 10-15
    • 15+
  3. Why are you interested in this position?

    (Open Ended Question)

  4. Have you ever been employed by any University System of New Hampshire campus?
    • Yes
    • No
  5. What date are you available to begin working?

    (Open Ended Question)

  6. If yes, date(s) worked:

    (Open Ended Question)

  7. If yes, which location(s):

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume/Vita
  2. Cover Letter
  3. (3) Professional References Contact Info
Optional Documents