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IT TECHNICIAN-BOYD SCIENCE CENTER

Position Details

Summary

Operating Title IT TECHNICIAN-BOYD SCIENCE CENTER
Long Classification Title INFORMATION TECHNOLOGIST III
Location Plymouth State University, Plymouth, NH
Department PSU Information Technology Services     [PFITXX]
Summary of Position

Information Technology Services at Plymouth State University is seeking an Information Technologist III for their Technology Services team. This position requires an individual who is capable of managing multiple priorities in a busy environment. The candidate selected must be a self-directed, pro-active problem solver with highly developed analytical and critical thinking skills. In addition, the selected candidate must be someone who can work collaboratively within a team structure using strong and positive interpersonal skills to provide superior customer service.

This position provides server and application administration for the Boyd Science Center (BSC); Website design and management for discipline specific web services; Manage, install, and maintain scientific equipment associated with BSC programs of study; Manage processes and data feeds used to support BSC needs and operations. Provide IT consulting for faculty, staff and students in the Boyd Science Center.

Additional Job Information

Review of applications will begin on September 28, 2017, and will continue until the position is filled or the search is otherwise closed at the University’s discretion.
Please provide contact information for three professional references that can speak to your work experience will be requested in the PSU application.

Posting Number/Job Order # PS0605FY18
Acceptable minimum level of education Bachelor's
Acceptable minimum years of experience 5-7 years
Other minimum qualifications

Bachelor’s degree and three years of experience in information technology field, Associate’s and five years, or combination of education and experience equal to seven years.
A commitment to serving the needs of faculty and students to facilitate use of technology in support of the Sciences.
Demonstrated ability to rapidly learn and understand new high technology products and services.
In depth knowledge of customer service, including concepts and techniques, in a technical support environment
Strong knowledge of Server and Client Operating Systems and their support needs.
Valid Driver’s license, personal transportation and a willingness to travel and work nights/weekends are required.
Strong communication skills (Written and Verbal).

Additional Preferred Qualifications

Scientific instrumentation (e.g. Meteorology, Chemistry, Biology, and Environmental).
Server management/System Administration (Linux).
Developing of Web Content.
Data management.
Demonstrated Scripting experience (e.g.: Perl, PHP, Python, Bash, PowerShell).
Compiling and configuring software packages under Linux (e.g. Unidata Local Data Manager (LDM), McIDAS, and GEMPAK software packages).
Working in an academic environment.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Salary Range: $60,360-$75,000

Quicklink for Posting http://jobs.usnh.edu/postings/27553
Percent Time Information (FTE) 1.00
Grade 23
EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Application by members of all underrepresented groups is encouraged. Hiring is contingent upon eligibility to work in the U.S.

Institution Information

We are transforming our campus to create a first-of-its-kind university organized around integrated clusters. Our goal is to provide an interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels.
Our students will work in teams with faculty and partners within seven integrated clusters:
1. Exploration and Discovery
2. Innovation and Entrepreneurship
3. Arts and Technologies
4. Health and Human Enrichment
5. Justice and Security
6. Education, Democracy and Social Change
7. Tourism, Environment and Sustainable Development

Our integrated cluster learning model creates an educational experience that will be second to none and strengthens our legacy of interdisciplinary study and experiential learning.
Now is an exciting time to join Plymouth State and help shape our new kind of university and ultimately tomorrow’s leaders.

Posting Details

Posting Date 09/14/2017
Open Until Filled Yes
Closing Date
Posting Open to Internal Candidates Only? No
Interested Internal Candidates Exist? No
Job Category Salaried Staff (Exempt)
Appointment Type Regular
If TERM position provide projected end date
Equipment/Instruments
DOT Safety Information None applicable

Duties / Responsibilities

Job Duties

Duty/Responsibility

System Administration:
Provide primary support for servers hosting applications and data for the scientific disciplines (Biology, Chemistry, Environmental Science, and Meteorology). Oversee the installation and use of servers and HPC clusters, manage user accounts, backups, and security updates. Manage & deploy desktop workstations and computer labs; install Operating Systems & associated security updates, software, etc. Provide technical consultation and support, with specialized expertise to faculty, staff, and students on cyber infrastructure design, security, debugging, optimization, documentation, and installation. Create support tickets, coordinate repairs. Troubleshoot issues with after-hours support as required.

Duty/Responsibility

IT Resource for Boyd Science Center:
Plan for future IT/instrumentation needs in consultation with faculty. Coordinate Boyd Science Center needs and requirements with the appropriate ITS resources. Provide IT consulting for faculty, staff and students in the Boyd Science Center in regards to the use of technology in support of the academic mission of the institution. Such activities include (but are not necessarily limited to): Installation, diagnostics, and troubleshooting in support of the use of discipline specific software and equipment.

Duty/Responsibility

Equipment & Instrumentation:
Facilitate hardware/instrumentation purchases with vendors. Manage, install, and maintain scientific equipment, both on-site and at applicable off-campus locations. Update firmware, coordinate maintenance with vendors & outside agencies. Design & implement sensor interfaces for data export. Design, implement, and manage live media production facilities.

Duty/Responsibility

Management/Outreach:
Coordinate, consult and advise with outside agencies as they apply to planned and ongoing initiatives. Assist in developing strategies for recurring financial support of technology. Serve as a resource for scholarly activities, authorship of research reports, and as educational resource for K-12 teachers and the public.

Duty/Responsibility

Data Management:
Manage 24/7 ingestion, relay, and archival of data feeds via satellite/internet. Design and implement file/database structures for data access and storage. Coordinate with upstream/downstream users at other government agencies and universities. Assist faculty in developing strategies to manage data in support of academic research activities. Coordinate and relay broadcast content with external partners and other media outlets. Troubleshoot issues with after-hours support as required.

Duty/Responsibility

Programming/Development:
Develop, design and Maintain website (vortex.plymouth.edu). Based on need and program requirements, design and develop text and graphical products for the Meteorology website and in-house display using open source & proprietary software. Compile & test open source programs. Develop short programs/scripts to automate activities and complete scheduled tasks.

Duty/Responsibility

Other duties as assigned

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents
  1. Resume/Vita
  2. Cover Letter
Optional Documents