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Position Details


Long Classification Title FINANCIAL AID OFFICER II
Location UNH, Durham, NH
Department UNH Financial Aid Operations [UWFAOP]
Summary of Position

Under the administrative supervision of designated administrator, assist in the administration of the financial aid program by reviewing financial aid applications, performing need analysis, determining eligibility and awarding financial aid funds in accordance with Federal and USNH regulations/policies. This position provides a broad range of activities that support student success and financial literacy attainment. The position develops, implements and evaluates a University-wide financial literacy program, serving students on all three University campuses, while ensuring compliance with University policy, Federal regulations and FERPA.

Additional Job Information
Posting Number/Job Order # PS0671FY18
Acceptable minimum level of education Bachelor's
Acceptable minimum years of experience 2 years
Other minimum qualifications

- Bachelor’s degree in Business, Finance, Education, Social Sciences or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis
- Knowledge of financial literacy and counseling issues
- Knowledge of budgeting/debt reduction, problem-solving and intervention strategies
- Knowledge and understanding of applicable federal rules and regulations
- Skill in utilizing computer technology for communication, data gathering and reporting activities
- Skill in interpreting and effectively communicating rules and regulations to a diverse audience, both in one-on-one sessions and group presentations
- Skill in developing and presenting credible money management education to a diverse audience
- Skill in communicating effectively through oral and written mediums
- Ability to work with diverse academic, cultural and ethnic backgrounds of students and staff
- Ability to prioritize multiple projects and work in an environment with regular interruptions
- Ability to maintain confidentiality of sensitive data
- Ability to evaluate and implement Department of Education recommendations and regulations

Additional Preferred Qualifications

- Master’s degree
- Experience in outcomes-based education development, preferably in a postsecondary setting
- Experience with curricular design and delivery, preferably in a postsecondary setting
- Demonstrated experience developing and implementing financial education and instruction materials for post-secondary students

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting
Percent Time Information (FTE) 1.0
Grade 15
EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Application by members of all underrepresented groups is encouraged. Hiring is contingent upon eligibility to work in the U.S.

Institution Information

The University of New Hampshire is a major research institution, providing comprehensive, high-quality undergraduate programs and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast, and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs.

Posting Details

Posting Date 11/16/2017
Open Until Filled No
Closing Date
Posting Open to Internal Candidates Only? No
Interested Internal Candidates Exist? No
Job Category Salaried Staff (Exempt)
Appointment Type Regular
If TERM position provide projected end date
DOT Safety Information None applicable

Duties / Responsibilities

Job Duties


Researches student financial resources and literacy issues; develops curriculum and delivers the college’s financial literacy education content, products and services; assesses the financial literacy partners, products and services in order to provide credible personal money management education to post-secondary students, administrators, staff and faculty and other audiences as required.


Works with faculty and a wide range of University staff in the college community to identify student populations interested in financial literacy and designs and delivers financial literacy activities to improve student educational outcomes.


Provides curriculum and resources for faculty to encourage inclusion of financial literacy strategies into instructional delivery methods.


Develops and implements strategies to support and foster financial literacy to students, staff and faculty.


Develops partnerships with Enrollment Management and other campus staff to promote financial literacy initiatives/programs and provides training workshops.


Handles a caseload of financial aid applications and performs federal need analysis and uses professional judgment.


Advises students and parents with respect to financial aid process, determination of eligibility and interpretation of award decisions and policy interpretation.


Perform outreach to various groups on and off campus to explain financial aid processes and policies.


Performs other related duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you meet the definition of an Internal Candidate? Internal Candidates include: (1) active status employees who have completed the introductory period and (2) adjunct staff members who have been employed within USNH for at least 12 months in total and who have worked at least 1,000 hours during the 12 month period preceding the application for the position. Student employment does not apply toward internal status eligibility.
    • Yes
    • No

Documents Needed to Apply

Required Documents
  1. Resume/Vita
  2. Cover Letter
  3. (3) Professional References Contact Info
Optional Documents