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Position Details


Long Classification Title COMMUNICATION MANAGER
Location UNH, Durham, NH
Department UNH Sustainability Institute [UADSUS]
Summary of Position

The Communication Director will be responsible for developing and leading the Food Solutions New England (FSNE) network’s communications strategy. In addition to guiding the network’s communication strategy, the Communication Director will be responsible for content development and management of FSNE’s websites, social media sites (Facebook and Twitter), newsletters, campaigns, storytelling, and media relations. The position is based at the Sustainability Institute at UNH which serves as the backbone, or coordinating entity, for the FSNE network. The Communication Director will work with FSNE to grow and strengthen the network. The Communication Director will also be responsible for coordinating communications partnerships with organizations across the network, as well as with the UNH Sustainability Institute and UNH Communication and Public Affairs (CPA). In addition to possessing a well-rounded set of communications skills, the Director is expected to bring proven communications expertise in one or more areas (e.g., social media, graphic design, storytelling, videography, photography, etc.) that will complement and advance existing communications capabilities of FSNE and the Sustainability Institute. This is a highly collaborative position that requires being in conversation with diverse stakeholders in a co-creative way.

Additional Job Information
Posting Number/Job Order # PS0704FY18
Acceptable minimum level of education Bachelor's
Acceptable minimum years of experience 5-7 years
Other minimum qualifications

Five years related experience in strategic communications development and outreach, including proven ability to craft and implement effective communications serving broad and diverse audiences. Knowledge and experience of values-based approaches to communication including underlying interpretive frames is ideal. Exceptional writing, editing, presentation, and interpersonal skills. Solid understanding of and experience with a range of communications, public relations, and marketing, including social media and traditional media, website content management systems, and social media monitoring and analytics tools. Highly collaborative team player who demonstrates a positive attitude and sense of humor. Creative and entrepreneurial with a demonstrated ability to build a communications strategy from the ground up. Quick learner, detail-oriented, self-starter who can work independently and organize many competing priorities to meet deadlines. High tolerance for ambiguity. Cultural competency, with an appreciation for and an ability to relate to a variety of communication styles and to ensure that communication is accessible to people from diverse backgrounds. Must have the ability to travel throughout New England on a regular basis, including for overnight meetings and events.

Additional Preferred Qualifications

Master’s degree. Knowledge of New England’s food system, sectors, networks, and initiatives. Experience with framing and narrative development. Experience in documentary production, digital storytelling, creative campaigns, and/or creative nonfiction writing or journalism. Solid experience in traditional media, including writing op-eds, letters to the editor, fact sheets, and other materials. Group facilitation experience.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting
Percent Time Information (FTE) 100
Grade 24
EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Application by members of all underrepresented groups is encouraged. Hiring is contingent upon eligibility to work in the U.S.

Institution Information

The University of New Hampshire is a major research institution, providing comprehensive, high-quality undergraduate programs and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast, and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs.

Posting Details

Posting Date 01/03/2018
Open Until Filled No
Closing Date 01/22/2018
Posting Open to Internal Candidates Only? No
Interested Internal Candidates Exist? No
Job Category Salaried Staff (Exempt)
Appointment Type Term
If TERM position provide projected end date 01/31/2019
DOT Safety Information None applicable

Duties / Responsibilities

Job Duties


Develop and implement a strategic communications plan and strategy for Food Solutions New England that builds on existing strengths, supports FSNE’s key initiatives, and provides for robust network evaluation. Participate in FSNE working team meetings and convenings. Help lead FSNE project teams and subcommittees.


Lead and contribute to the conceptualization, preparation, and evaluation of publications, marketing materials (films, reports, position papers, articles, media releases, fact sheets, brochures, posters, etc.), engagement, and campaigns for diverse audiences including policymakers, educators, food system advocates and organizers, the media, and the general public.


Develop, integrate, and grow FSNE’s web, social media, and email communications and marketing programs to be most effective and engaging. Leverage relationships with partner organizations, businesses, and other entities to increase visibility. Identify strategic opportunities for media coverage of FSNE initiatives and capitalize on those opportunities. Coordinate FSNE interviews, sponsorships, presentations, and media opportunities. Identify and maintain contact lists for national and local media.


Manage and promote the FSNE brand, both internally and externally. Ensure that the network presents a clear and consistent voice across all program activities. Ensure that the brand fully coordinates and complies with the Sustainability Institute and UNH brands, policies, and procedures. Develop and maintain systems for network partners to communicate and share information.


Provide regular reports on communications activity. Other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Have you ever been employed by any University System of New Hampshire campus?
    • Yes
    • No
  2. If yes, which location(s):

    (Open Ended Question)

  3. If yes, date(s) worked:

    (Open Ended Question)

  4. * Do you meet the definition of an Internal Candidate? Internal Candidates include: (1) active status employees who have completed the introductory period and (2) adjunct staff members who have been employed within USNH for at least 12 months in total and who have worked at least 1,000 hours during the 12 month period preceding the application for the position. Student employment does not apply toward internal status eligibility.
    • Yes
    • No
  5. * Do you now or will you in the future require sponsorship to work in the United States?
    • Yes
    • No
  6. * What date are you available to begin working?

    (Open Ended Question)

  7. * How many years of experience do you have in relation to the minimum qualifications of this posting?
    • None
    • 1-2
    • 3-5
    • 6-10
    • 10-15
    • 15+

Documents Needed to Apply

Required Documents
  1. Resume/Vita
  2. Cover Letter
  3. (3) Professional References Contact Info
Optional Documents